Power with purpose
Home energy upgrades made simple, powered by cheaper, greener electricity.
Home energy upgrades made simple
We know bills can be a worry. That’s why we’re working with landlords across the UK to bring smart, green technology into your homes, like solar panels and batteries, so you can access cheaper, greener electricity without the hassle.
Why make changes now?
Most of our energy still comes from gas and fossil fuels. So when something big happens globally, like conflicts or supply issues, prices can spike, and your bills go up. These home energy upgrades are designed to protect you from those price spikes, helping keep your electricity costs more stable.
What’s in it for you
This energy upgrade isn’t just about technology, it’s about you, your home and how you live in it. We’re working with your landlord to help make your bills more manageable and your energy greener. Designed to bring real benefits to you and your neighbours, with fairer pricing, smarter technology, and support that puts you first. Because when it comes to energy, we believe in doing things better, together.
Cheaper electricity, kinder on your pocket
Electricity that costs you less. We help manage your electricity prices on your landlord’s behalf, so you pay less. With the chance to save even more by using electricity during low cost times, like running the washing machine at night. (We like to call it night owl wins!)
One less thing to worry about
No more scrolling for deals, we’ll work with your landlord to find the right energy tariff for you and your home, using the smart technology so you don’t have to. And if there’s ever a glitch with the technology, your price is protected. You’ll still get the cheaper electricity, no surprises.
We’ve got your back
From install to ongoing support, we’re here for the long run. Whether you need a little help or a lot, we’ll guide you with simple communication, helpful insights, and support that’s always there when you need it, now and in the future.
Confidence in every bill
Electricity that’s designed to be cheaper and greener, even when the sun’s not shining. With costs balanced evenly, your electricity costs stay steady and predictable. That means no surprise spikes, and no guessing. Just a clear view of what you’ll pay, so you can plan ahead with confidence.
Peace of mind
Together with your landlord, we keep your electricity costs low and stable, without you needing to become an energy expert. Our local energy programmes mean you’re less impacted by what’s happening in the wider world and can feel more secure about your electricity costs.
Planet points
Greener electricity that is kinder to our planet. Simple.
The people behind
your home energy upgrade
Your electricity is supplied by your landlord and managed by us, Sero. Together with tech experts, energy pros, and our customer team we’re all working to power your home with greener, cheaper energy, every step of the way.
Meet Glynis
“They know what there talking about, and if they don’t they will go off
and find out and come back to me”
The home energy upgrade journey
To start, a home survey (Retrofit Assessment) will be carried out to see how suitable your home is for an energy upgrade. It helps your landlord understand what’s possible and which upgrades may be needed in your home. (Not all homes will be suitable for upgrades) Time it takes: 2-3 hours.
In your Home | Qualified Assessor
If your home is suitable, we’ll invite you to join your local home energy upgrade programme. We’ll walk you through what it’s all about, how it works, and how it may lower your electricity bills.
We’ll be in touch | The Sero Team
We’ll need to confirm a few final details, like whether you have a smart meter and how much electricity you currently use. This helps us to make sure you’ll get the most out of the upgrades in your home.
We’ll be in touch | The Sero Team
An assessor will visit your home to carry out an installation survey, which will help plan where the technology will go. Every home is different, so we’ll work with you to find the best setup for your space. Time it takes: 2-3 hours.
In your Home | Approved Assessor
We will be on hand for any additional questions and guide you through signing the contract, switching your electricity supplier (to the lower cost electric supplied by your landlord) and preparing you and your home for the install.
We’ll be in touch | The Sero Team
It’s time to upgrade and install the technology. Working with you we’ll get everything in place (and we’ll be on hand for any questions…before, during and after!) so you’re ready to start saving money. Bonus: the planet loves it too. Time it takes: 2-3 days.
In your Home | Approved Installer
Welcome to Sero. You’re all set. From now on you’ll receive cheaper electricity and a monthly statement showing your usage and costs. (If you pay for your electricity via a pre-payment meter this information will be available to you on your meter display.) Plus, our friendly customer team are always on hand to help if you need it!
We’ll be in touch | The Sero Team
What’s installed
As part of your home energy upgrade, your home will get smart green technology to help cut your electricity costs and be kinder to the planet. You’ll get solar panels to make green energy, and a battery to store it for later. Extra super power? The battery can also buy energy from the grid when it’s cheap, so you keep saving, even when the sun’s not shining.
Billing made easy
One simple monthly bill. Each month, you’ll get a single electricity bill that covers all the electricity you use, whether it comes from the solar panels or the grid. Shows how much electricity you used that month, plus the savings you made.
Tariff Talk
As part of your home energy upgrade, you’ll be on a two-rate electricity tariff. This means the price you pay depends on when you use energy. Electricity costs more during the day, when demand is higher, and less overnight, when fewer people are using it.
Kinder on your pocket
Your landlord sets the tariff, designed to be cheaper, so you’re already saving.
Support that puts you first
From the moment you hear about your home energy upgrade, we’re here to help. Our friendly customer team is on hand to answer questions, explain your bill, and guide you through every step, whether you need a quick chat or a bit more support. And if life throws something unexpected your way, we’ve got flexible options to make things easier.
Stuff you might wonder
This programme is designed to run for at least 25 years. When you join, you’re signing up for an initial period agreed with your landlord. After that, you can choose to continue or opt out if it no longer works for you. In this time, your electricity tariff and payment schedules will be reviewed on a regular basis based on your electrical use. Just a heads-up, leaving means you’ll lose access to the benefits and customer support the energy programme provides. Depending on your landlord’s terms, there may also be an exit fee when you leave, so it’s worth checking what applies to your agreement.
As part of your local home energy upgrade, your home will be fitted with smart, green technology including solar panels, home battery, connectivity hub, Sub meter and a grid smart meter (which you may have already in your home).
Depending on how the technology in your home was funded, it will be owned by your landlord or an external funder… or a bit of both. Information specific to you and your home will be detailed in your terms and conditions.
To give your home the energy upgrades and cheaper, greener electricity, your landlord buys electricity from an approved supplier and combines it with power generated on-site from solar panels. This mix means you benefit from clean energy produced locally, alongside grid electricity, all managed for you so it’s simple and cost-effective.
You do not need to do anything with your technology, we will set up the system in the background to make sure your home is making the most of low cost times and the solar power available to you. You do need to pay Sero for your electricity.
Get in touch
Need help with your bill, or have a questions,
drop us a message and we’ll sort it.